Privacy Policy

At Aion Labs, We value the privacy of Our users. This Privacy Policy page contains information about the data We collect and how We use it. If You have additional questions or require more information about Our Privacy Policy, do not hesitate to contact Us through email at [email protected]

Consent

By using Our website, You hereby consent to Our Privacy Policy and agree to its terms.

Definitions and Interpretation

In this Privacy Policy, the following terms will have the following meanings:

  • "Website" - means this website accessible at www.aionlabs.ai
  • "Services" - refers to all services, products, tools, and features provided or made available by aionlabs.ai through the Website or otherwise in connection with the Website. This includes, but is not limited to, the API service provided via api.aionlabs.ai.
  • "Data" - means all the information You submit to Us via the Website and Services.
  • "User", "Customer" or "You" - means You or anyone who uses the Website and Services.
  • "We", "Us" or "Our" - refers to to Deep Forge sp. z o.o, the company operating the Website and providing the Services.
  • "Cookie" - means a small text file placed on your computer by this Website when You visit certain parts of the Website and/or when You use certain features of the Website.
  • Other capitalized terms used throughout these Terms of Service shall have the meanings ascribed to them within the context in which they appear.
  • Scope of this Policy

    This Policy applies exclusively to actions taken by You and Us while using the Website or Services. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we might provide.

    Data Collected

    We collect the following data:

  • Identity, account, and contact details: We gather personal Data related to Your identity (such as first name, last name, email, and identifiers) when You register for Our Services, subscribe to updates (like newsletters), or reach out to Us.
  • Payment and billing information: When You subscribe to Our Services, we collect Your payment details (method of payment, applicable charges) and billing information (billing address, billing contact).
  • Data You submit to Us via the Website: For example, any text You submit to Us via designated text input areas on the Website. This includes, but is not limited to, any prompts submitted or outputs obtained via the AI Chat app on the Website. We collect and store the prompts and outputs only to display them for You in the AI Chat app history.
  • Metered Usage Data: To ensure accurate billing and adherence to usage limits, we track and collect data regarding the amount of Services You utilize. This includes, but is not limited to, usage frequency, volume of data processed, and other relevant metrics to correctly charge and enforce appropriate service limits.
  • Security Logs. We gather security logs to track and review system activities, ensure the safety and integrity of our Services, and meet relevant security standards and regulatory obligations. These logs record events like access attempts, modifications to the Services, and possible security incidents, and may include details such as IP addresses, timestamps, user actions, and device information.
  • Feedback: When provided, We may collect and utilize Your feedback to enhance Our Services.
  • Third Party Sites and Services

    We may, from time to time, use other parties for dealing with matters that may include, but are not limited to, payment processing, search engine facilities and social authentication. The providers of such services have access to some of your Data. Any Data used by such parties is used only to the extent required by them to perform the services that we’ve requested. Any use for other purposes is strictly prohibited.

    Cookies

    The Website may place and access certain Cookies on your computer. Some are first-party Cookies, which means that we place them via the Website and only we use them. We use Cookies to improve your experience of using the Website and to improve Our range of products and/or services. We choose the Cookies we use carefully and have taken steps to make sure that your privacy is always protected and respected. Some cookies are third-party cookies, used by other parties for dealing with matters that may include, but are not limited to, payment processing, search engine facilities and social authentication. We recommend that You make sure that your internet browser is up-to-date and that if You are not sure about anything, You look at the help and guidance provided by your internet browser.

    Our Use of Data

    We use your Data so as to give You the best possible service and experience when using the Website. We collect data for the following purposes:

  • to provide, operate, and maintain this Website
  • to improve of Our Services
  • to customize or update the Website
  • When You delete your account at Aion Labs, we will begin to delete data that does not have justifiable business reason. If You are under a GDPR-jurisdiction and request to be forgotten, or wish to voluntary have your account data removed we will process your request as soon as possible. You may not elect to rescind this decision.

    Change to this Privacy Policy

    We reserve the right to change this Privacy Policy at Our discretion from time to time or as required by law. Any changes will be immediately posted on the Website and You are deemed to have accepted the terms of this Policy on your first use of the Website or Services following those changes.